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LAN WAN Enterprise

Orange County’s Top Rated IT Services Provider

State of the Art Business Phone Systems in Irvine & Orange County

Solutions That Speak Volumes

LAN WAN Enterprise is your one-stop-shop for all your telecommunications solutions including VoIP, Internet, and Cabling.

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VoIP Solutions (Voice Over Internet Protocol)

VoIP Solutions (Voice Over Internet Protocol)

If you own a business, time and money have a direct effect on your bottom line. Business VoIP solutions are flexible and scalable to fit your needs.

Voice over Internet Protocol is a technology that allows you to make voice calls using an Internet connection, rather a conventional analog phone line. Using VoIP, you can access new features that drive work performance and lower your telephone costs.

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There are 3 different options for deploying VoIP solutions: cloud-based, hybrid and a on-premise system.

CLOUD

Our service provider hosts the software and hardware and maintains your phone system.

HYBRID

Extensively utilizes the cloud but also maintains some on-premise hardware and services.

ON PREMISE

All the PBX hardware is kept at your physical location and calls are passed through your server.

  • Little setup – uses existing internet connection
  • No maintenance as everything is in the cloud
  • Monthly fee (OpEx Model)
  • Only pay for what you use – monthly cost increases or decreases when phones are added or removed
  • Upfront installation costs
  • Cost of hardware and maintenance covered by Star2Star
  • Monthly fee (OpEx Model)
  • Only pay for what you use – monthly cost increases or decreases when phones are added or removed
  • Upfront installation and hardware expense
  • Maintenance costs for hardware
  • Service and support costs
  • Lower OpEx cost
  • Telecom circuit costs for additional phone connections

Fast Clock Icon

Fast implementation

Fast implementation

Slow Clock Icon

Long implementation

OTHER CONSIDERATIONS

Service provider handles all upgrades and maintenance

Service provider handles all upgrades and maintenance

Provides both the quality of an on-premise system and the flexibility of the cloud

Lifetime warranty on hardware provided by Star2Star

Calls are all routed through the on-premise system via dedicated phone circuits

Capabilities are limited by PBX hardware

CONCLUSIONS

Best for SMBs that have small operations with less than five users

Best for SMBs that are experiencing growth and need a scalable solution

Best for SMBs whose IT department can support equipment & expenses

Top Available VoIP Features

VoIP Auto Attendant

Auto Attendant

Improve customer service and greet your callers with a welcome message that would direct their calls to the desired department.

Call Quality

The highest possible call quality with no delay, echo, or distortion. No expensive conditioned circuits are needed.

Call Queues

Automate the distribution of inbound calls and strategically direct calls to tiered service departments.

Call Recording

Record calls to track and analyze conversations for training purposes and to improve your operating efficiency.

Cloud Contact Center

Skill-based routing, agent productivity, supervisor monitoring and whispering, customer feedback, and others.

Conference Bridge

Host conference calls with up to 150 users. Giving companies the ability to hold regular meetings with their entire workforce.

Desktop App

Turn any computer with sufficient bandwidth into a fully-featured phone with all the unified communication features.

Find Me/Follow Me

Never miss a call again. Incoming calls can ring at your home, office, and cell phone. Either one at a time or all at once.

Mobile App

Stay connected with a full-featured IP telephone application with advanced presence and voicemail tools.

Number Porting

Keep your existing phone number by porting it to your new phone system. Have additional new numbers in almost any area code.

Video Conferencing

Increase collaboration by providing users with the ability to host video conferences with text messages and file share.

Voicemail to Email

Check your voicemail from anywhere. Voicemails are automatically sent to your email inbox as an audio file attachment.

As your business grows, you can scale your system to meet your business’s growing demands.

Have questions?

Ready for a quote?

Let us know how we can help!

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