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Telecommunications

Solutions That Speak Volumes

LAN WAN Enterprise is your one-stop-shop for telecommunications solutions including VoIP, Internet, and Cabling.

VoIP Solutions

If you own a business, time and money have a direct effect on your bottom line. Business VoIP solutions are flexible and scalable to fit your needs.

Voice over Internet Protocol (VoIP) is a technology that allows you to make voice calls using an Internet connection, rather a conventional analog phone line. Using VoIP, you can access new features that drive work performance and lower your telephone costs.

Top Available VoIP Features

Auto Attendant

Improve customer service and greet your callers with a welcome message that would direct their calls to the desired department.

Call Quality

The highest possible call quality with no delay, echo, or distortion. No expensive conditioned circuits are needed.

Call Queues

Automate the distribution of inbound calls and strategically direct calls to tiered service departments.

Call Recording

Record calls to track and analyze conversations for training purposes and to improve your operating efficiency.

Cloud Contact Center

Skill-based routing, agent productivity, supervisor monitoring and whispering, customer feedback, and others.

Conference Bridge

Host conference calls with up to 150 users. Giving companies the ability to hold regular meetings with their entire workforce.

Desktop App

Turn any computer with sufficient bandwidth into a fully-featured phone with all the unified communication features.

Find Me/Follow Me

Never miss a call again. Incoming calls can ring at your home, office, and cell phone. Either one at a time or all at once.

Mobile App

Stay connected with a full-featured IP telephone application with advanced presence and voicemail tools.

Number Porting

Keep your existing phone number by porting it to your new phone system. Have additional new numbers in almost any area code.

Video Conferencing

Increase collaboration by providing users with the ability to host video conferences with text messages and file share.

Voicemail to Email

Check your voicemail from anywhere. Voicemails are automatically sent to your email inbox as an audio file attachment.

As your business grows, you can scale your system to meet your business’s growing demands.

Have questions?

Ready for a quote?

Let us know how we can help!

There are three different options for deploying VoIP solutions: on-premise, cloud-based, and a hybrid system.

CLOUD vs HYBRID vs PREMISE

CLOUD

________

Our service provider hosts the software and hardware and maintains your phone system.

HYBRID

________

Extensively utilizes the cloud but also maintains some on-premise hardware and services.

ON PREMISE

________

All the PBX hardware is kept at your physical location and calls are passed through your server.

COST

  • Little setup – uses existing internet connection
  • No maintenance as everything is in the cloud
  • Monthly fee (OpEx Model)
  • Only pay for what you use – monthly cost increases or decreases when phones are added or removed
  • Upfront installation costs
  • Cost of hardware and maintenance covered by Star2Star
  • Monthly fee (OpEx Model)
  • Only pay for what you use – monthly cost increases or decreases when phones are added or removed
  • Upfront installation and hardware expense
  • Maintenance costs for hardware
  • Service and support costs
  • Lower OpEx cost
  • Telecom circuit costs for additional phone connections

TIME

Fast implementation

Fast implementation

Long implementation

OTHER CONSIDERATIONS

Call quality may vary and be limited based on network connection

Service provider handles all upgrades and maintenance

Provides both the quality of an on-premise system and the flexibility of the cloud

Lifetime warranty on hardware provided by Star2Star

Calls are all routed through the on-premise system via dedicated phone circuits

Capabilities are limited by PBX hardware

CONCLUSIONS

Best for SMBs that have small operations with less than five users

Best for SMBs that are experiencing growth and need a scalable solution

Best for SMBs whose IT department can support equipment & expenses

Internet Solutions

Save money by using an internet consultant to find the best internet solution for your business.

Businesses rely on the internet to function. Whether you are using wireless, fiber, DSL, cable modem, satellite, or ethernet over copper (EOC), you need your internet connection to be fast and reliable. Using an internet consultant, you can rest easy knowing that your internet service provider (ISP) has been selected to provide services specific to your business’s needs and the price has been negotiated down for you.

In addition to determining which internet solution you need, the experts at LAN WAN will craft a customized plan based upon your business’s unique location and building requirements, install your high-speed internet solution, and configure your connections to ensure your have reliable internet anywhere you go in your building.

 

Top Advantages of Using an Internet Consultant

Lower Cost:

Telecom brokers have access to lower rates than a customer going directly to an ISP. We’ll make sure you only pay for the features and services that you need.

Improved Satisfaction:

As an internet consultant, we keep your whole operation in mind to find the perfect solution just for you. No dead spots, just fast, secure, reliable internet.

Consolidation:

Say goodbye to multiple bills from different providers. Aggregate your telecom services to save time and money.

Get a consultation scheduled!

Cabling Solutions

Deploy long-term solutions that provide flexibility, scalability, manageability, and reliability.

The cables that connect your technology need to meet the demands of your business. Whether you are relocating or updating your network, our highly-trained technicians will design a well-planned cabling infrastructure using high-performance IT cabling, tools, and testing equipment. We provide end-to-end solutions to bring all of your system’s pieces together and ensure that every component in your network will work together perfectly.

Telecommunications Cabling

 

Ethernet

Ethernet cables are used to connect devices to networks, like the internet. There are different categories (Cat) of Ethernet that support faster speeds and higher frequencies. For most businesses, we use Cat 6a cables to support higher bandwidth and prevent cross-talk and noise interference.

Low-Voltage

Low voltage cabling is used for telephones, Wi-Fi, cable, and security and surveillance equipment. Commercial buildings often require elaborate wiring systems that need technicians that specialize in setting up low voltage networks. LAN WAN Enterprise is certified with a C-7 Low Voltage Contractor’s License from the California State Licensing Board, which is required by installers/technicians involved in installing, servicing, and maintaining all types of low voltage systems.

Fiber

Fiber optic cables transmit large amounts of data at very high speeds. The cable is made of thin strands of glass that send information in the form of light. In comparison to traditional copper wiring, fiber is thinner, lighter, works better over longer distances, and has greater flexibility, bandwidth, and speed. Some uses of fiber optic cable include internet, computer networking, telephony, and cable.

Future-Proofing

Our engineers take into account not only your current connectivity needs, but also plan ahead by designing a complaint system that will support future applications. Later on, if you need hardware upgrades or to add switches, routers, or other devices, you can rest assured that your cabling infrastructure is ready for tomorrow’s technology.

Warranty

In the event that a registered link and/or channel fails to perform per the Commercial Building Telecommunications Cabling Standards, LAN WAN Enterprise will repair and/or replace the relevant LAN WAN Enterprise product free of charge, provided all program requirements are met.

Get a free quote!