If you don’t have a 24 hour business IT support team, you must start paying attention to recent statistics.
The Denver Post and other reputable research companies report that 43 percent of cyber attacks target small businesses, and of these businesses, 60 percent go out of business within six months.
With 24-hour business IT support, you can mitigate the chance of a crippling cyber attack, while shortening the process to get your business back in order should a cyber attack occur.
24 Hour Business IT Support Necessities
Depending on the type of business you’re in, the need for business IT support around the clock can vary, here are some common reasons to add IT support quickly.
Networks Down
When your network goes down, it puts a strain on your day-to-day business operations and customer service.
The longer it lasts, the more you fall behind and the more your business suffers as a result.
With a 24-hour IT support desk, you can streamline the efforts to get your business back on track without losses in sales or workplace productivity.
Improved Communication
Even if you have an old-school approach to your business, you can’t put a value on quick and easy communication.
Around-the-clock business IT support eliminates confusion between departments or with your customers while offering numerous ways to get in touch with parties vital to your business.
Thanks to 24-hour IT support, you can hold a midnight teleconference with suppliers in China, have round table discussions every morning, or host training seminars, or tackle customer problems whenever they arise.
The bottom line is that your business is always online even when you’re out of the office.
Analytics and Data Storage
In the golden age of information, nothing is more crucial to the success of your business than analytics.
By studying how consumers react to email campaigns, social media marketing, advertising, and the product or service you offer, you can gain insight into how to improve your business.
When you need to send customer feedback surveys or set up an internal database for data and analysis, immediate, business focused IT support puts it right at your fingertips day or night.
Not only does this provide unparalleled ease of use, but it also provides access to information you need from anywhere in the world.
If you don’t currently have a dedicated business 24-hour IT support for your business, don’t hit the panic button.
Implementing an IT plan that provides emergency services and customer support isn’t as difficult as you may think, especially when you partner with a trusted name in the industry.
At LAN WAN Enterprises, we’ve been serving businesses since 1998. Located in the heart of Orange County, we offer a wide range of IT solutions and managed services specific to your needs.
From network security, to IT support 24/7 including holidays and weekends along with a slew of technology based solutions that help you focus on what you do best. Your business!
Do you prefer to have an in-house IT team? We can discuss IT staffing solutions which will help you get the IT team you need on-site for exactly the amount of time you need them for.
Every business is different, our goal is to help you keep running smoothly without any down time.
Don’t fall behind the competition. Add 24-hour IT support to your company’s goals and reap the benefits of all it has to offer. We love helping business, contact us and let’s talk about your needs.
