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Small to medium sized businesses struggle when deciding on cost when hiring an in-house full time employee vs IT outsourcing.  The actual cost can vary greatly when you’re comparing apples to apples.

It can also vary depending on your industry, solution needs, and requirements, but here are some averages to consider.

In-House IT Support

National statistics show that an in-house IT support technician pay rate is between $45,000 and $65,000 annually based on experience.

With a median pay rate at $50,000 per year, this doesn’t include annual payroll taxes, benefits, sick pay, worker’s compensation, and vacation pay. A more experienced technician’s salary is closer to $65,000 per year plus the added expenses if not more.

IT Outsourcing

This choice may seem extravagant to many small to medium sized businesses, and something that’s feared because they worry about the high hourly rate charged by most information technology companies.

It’s important to compare apples to apples when you’re evaluating the cost of in-house IT support vs IT outsourcing.

A reputable IT company begins by assessing your needs first! You may not need a full-time on-site IT technician, but only a few days a week of IT support with remote monitoring. This immediately cuts the cost of employment and the added benefits you’re paying for when you don’t need someone on-site.

Managed Services and IT Support

Before you plan on whether to hire an in-house IT technician or choose a managed service provider, you owe it to yourself and your bottom line to talk to a reputable IT company.

At LAN WAN Enterprise, we begin by assessing your company’s needs and give you IT support options that meet but not exceed your needs. This option saves your company time and money. There are many solutions, and options you could be dismissing simply because you’re not aware of what is available for you.

24/7 Remote IT support

Our Orange County IT consulting firm operates 24/7, but we also offer remote IT support 24/7 including holidays and weekends. Will your employee be willing to do that? What will it truly cost you if you add overtime pay to their paycheck?

Remote IT support

Once we assess your facility’s needs, you may discover that you don’t need someone on-site full time but rather a trusted and experienced team that’s monitoring your systems 24/7 remotely with a weekly on-site visit. This immediately gives you the peace of mind you need and the dependable IT support you’re looking for anytime, every time.

IT On-Site Staffing

Another option we offer as a leader in business information technology is on-site IT staffing solutions. Once we assess your company and your needs, you can evaluate this option which will only place an experienced IT technician or engineer at your facility during the time you need them. Automatically, you’re saving on the payroll costs, and you only pay for the time you need, nothing more.

In Summary

If you’re a company that’s wondering what’s more beneficial and cost effective for your IT support needs, our team of experienced technicians and engineers are eager to assist you in providing a side by side comparison.

LAN WAN Enterprise is a managed IT services provider in Orange County CA. We specialize in supporting small to medium sized businesses with 20 years of technology experience. We provide 24/7 IT support and solutions to clients in San Bernardino County, Los Angeles County and our Orange County IT firm headquartered in Irvine CA.

Please do not hesitate to contact us with any IT support or service request. Our friendly team of experienced engineers love helping clients, it’s what we do. At LAN WAN there is never a problem, only IT support and solutions.

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